Tots Spot Return Policy
1️⃣ Return Eligibility
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Must request a return within 7 days of receiving your order.
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Items must be unused, in their original packaging, and in resalable condition.
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Only regular-priced items are eligible.
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Certain items are non-returnable (see below).
2️⃣ Store Credit Policy
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All approved returns are processed as store credit.
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Store credit can be used for future purchases on the website.
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After Tots Spot receives and inspects your return, store credit is applied within 5–7 business days.
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No cash refunds are offered.
3️⃣ How to Request a Return
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Email: Support@tots-spot.com
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WhatsApp/Call: +961 81 900 975
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Include your order number and item(s) to return.
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Tots Spot will provide step-by-step instructions for your return.
4️⃣ Non-Returnable Items
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Sale or clearance items
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Personal care, feeding, or sanitary products
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Customized or special-order products
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Gift cards
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Furniture
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Breastfeeding and pumping items
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Teething and weaning items
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Exclusive items